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PRIVACY POLICY

Chapall Boutique is committed to protecting and respecting your privacy.  By using or accessing any of the services, you acknowledge that you have read this privacy policy and understand the collection, use and disclosure of your information as described in the policy.

 

This policy explains what personal data we collect, how we use it and the choices you have.  We follow the UK data protection laws including the UK GDPR and Data Protection Act 2018


 

Information we collect

 

  • Your name and contact details

  • Delivery and billing information

  • Email address and phone number

  • Payment and transaction details

  • IP address and browsing activities on our website

  • Customer Services messages


 

Why we use your information

 

We only use your information when we have a clear and fair reason to do so.  This may include:

 

  • Handling your order and payments

  • Keeping you updated about your payments

  • Providing customer support

  • Sending marketing messages when you have agreed to receive them

  • Improving our website and services

 

We never sell information to anyone.  We may share the data with trusted partners who help us provide services, but only when necessary and always under strict agreements to protect your data.

 

Our legal bases for Using your data

 

We process your personal data only when we have a legal basis to do so. 

 

  • You have given us clear consent to process

  • The processing is necessary for a contract we have with you

  • The process is necessary for us to comply with the law

  • Our legitimate interests which include running our business, preventing fraud and improving your experience


 

Your Rights

 

You are always in control of your personal information.

 

  • The right to ask for a copy of the information we hold

  • The right to ask us to correct or complete anything that is not right

  • The right to request that we delete personal information we hold

  • The right to request us to stop processing your personal data and withdraw consent

 

If you do not want us to process your data anymore, please contact us Chapall.Boutique@gmail.com


 

How long we keep your information

 

We only keep your data for as long as we need it.  The length of time depends on what the information is used for, and any legal requirements.  When we no longer need it, we delete or destroy it securely.



 

Wix

 

Chapall Boutique is hosted on a Wix.com platform.  Wix.com provides us with the online platform that allows us to sell our products and services to you.  Your data may be stored through Wix’s data storage, databases and the general Wix.com applications.  They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.  PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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Cookies

 

Our website uses essential and non essential cookies to improve your browsing experience, to monitor and analyse the performance, operation and effectiveness of our site.  

 

Cookies are small text files that are placed on your computer or mobile device when you visit a website.  

 

  • Enabling functionality

  • Optimising personalisation

  • Security

  • Performance analysis

  • Analytics

  • Marketing

 

There are different types of cookies that collect various data and perform different functions.  Some types of cookies, such as strictly necessary cookies, can be used without user consent, while others require obtaining consent.

 

Our websites are categorised as essential cookies. These are used for security, anti-fraud, and the basic functionality of your site. site may also include additional cookies from Wix Stores or any third-party apps and integrations.

 

Here are the essential cookies used on a our site:

        XSRF-TOKEN: Used for fraud detection (Session).

        hs: Security cookie (Session).

        svSession: Used for security, stability, and core site function (12 months).

        SSR-caching: Performance cookie for rendering (24 hours).

        TS*: Used for attack detection (Session).

        bSession: Used for system effectiveness measurement (24 hours).

        fedops.logger.sessionId:Tracks session errors and issues (12 months).

        _wixAB3|*: Used for site experiments (6 months).

        wixSession: Core site function and security (12 months)

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Wix uses these cookies to ensure your platform is safe to use, to identify registered members, and to monitor the performance of the site. If you'd like to check for any specific cookies added by your store or other integrations, you can do so by viewing the cookies in your browser's settings while in incognito mode.When you visit our website a cookie banner will appear, allowing you to control your cookie preferences.  


 

Changes to the Privacy Policy

 

We reserve the right to modify this Privacy Policy at any time, so please review it frequently.  Changes and clarifications will take effect immediately upon being posted on the website. 


 

Contact Information

 

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